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Amazon India To Hire 20,000 Temporary Staff In Customer Service To Serve Global Customers

new Delhi: E-commerce company Amazon India said on Sunday that it is going to provide jobs to 20 thousand people in customer service organization on temporary basis to help consumers in India and other countries.

Where will the appointments be?

The company said that these appointments are being made to meet the increasing demand of consumers. In the next six months, these appointments will be made in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow.

Most posts are part of Amazon's 'virtual customer service' program

The company said in a statement that most of the positions are part of Amazon's 'virtual customer service' program. Under this, facility to work from home is given. The minimum educational qualification for them will be passed 12th standard and proficiency in English, Hindi, Tamil, Telugu or Kannada will be required. These people will provide services to consumers through e-mail, chat, social media and phone.

Akshay Prabhu, Director (Consumer Services), Amazon India, said, “We are constantly assessing the growing demand of consumers to meet the needs of the customer service organization. We estimate that the number of customers will increase in the next six months.” “

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